Vxceed Software Solutions Private Limited (Vxceed) Is committed to respecting your online privacy and protection of the personal information that you share with us.
The following terms and conditions, along with all other terms and legal notices (collectively "Terms") located on Vxceed Software Solutions Private Limited (Vxceed) website (the "Website") govern the use of GoOrdR and our application for mobile and handheld devices (the “ App”). The Website and the App are jointly referred to as the “Platform”.
This Privacy Policy (this “Policy”) serves to inform you of our policies and procedures regarding the collection, use and disclosure of the information we receive when you visit the Platform website and when you access or use any part of the services, software, applications, content, programs and products available through the Platform (the “Services”).
This Policy applies only to information that you provide on the Platform or the Services, when you access or use any content appearing on the Platform or made available through the Services. This Policy is also an integral part of our Terms of Service.
We are a technology provider and a marketplace for certain corporations whose customers could be in the form of distributors, retailers or individual customers who are registered users (“Members”) who use the Services that we offer to order products and services from these corporations. Our Policy applies to all members as well as visitors that visit our Platform. We retain the right to change our Policy and if you do not agree to the material changes that we make to our terms, you are free to close your account with us. In the event that you continue to use our Services, it will be deemed that you have accepted our updated and amended Policy.
The data and information that we collect could be both : Personal Identifiable Information (“PII”) as well as Non-Personal Identifiable Information (“Non PII”). Your PII and Non PII collective is termed as “Your information” in this Policy.
PII is information that specifically identifies you as an individual. This information could be your name, email address, location, phone number, birthdate, wedding anniversary date and password, IP address etc. You may need to provide payment (e.g., credit card) and billing information while placing an order on these organisations. While using the Services, you may choose to provide additional PII to create your profile, interact with other users or access certain restricted parts of the Platform and the Services.
By creating an account with us, others will be able to identify you by your profile. You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services, including business opportunities find you. You can decide whether to include sensitive information on your profile and to make that sensitive information public. Do not post personal data to your profile that you would not want to be available publicly. You don’t have to post or upload personal data; though if you don’t, it may limit your ability to grow and engage with your network over our Services or any third party who are providing services over the Platform website. We may also receive personal data about you when you use the services of any of our partners who may advertise on the Platform.
We use industry-standard security practices for the security of any username and or password you provide us.
The Non PII information that we may collect could be information regarding your use of the Services, for eg., activity and visit behaviour on our Platform, content that you upload on your account or the information that your browser sends whenever you visit a website and may include the IP address, your mobile carrier, locale preferences etc.
We also collect personal data from you when you provide, post or upload it to any of our Services, such as when you fill out a form with demographic data, your existing position when you respond to a survey. If you opt to import your address book, we receive your contacts (including contact information from your service provider(s).
Some of our pages use cookies or other tracking technologies. such as a connect with Facebook option, Google Analytics and widgets, such as the Share this button, or interactive mini-programs that run on our Platform (the “Features”). These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Features to function properly. The Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Cookies are small bits of information that this website places on your computer. We and our third party service providers use cookies and Pixel Tags to identify your IP address, browser type, domain name and specific web pages through which you click. This data is collected automatically and utilized to help us look for trends to improve our Platform and your interactive experience. The cookies that are configured by this website do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the website you visit.
We may use your data to provide, support, personalize and develop our Services
We may use data provided at the time of registration, data that you further provide after being a user, to give personalised service for development of our Services to provide you and others with a better, more intuitive and personalized experience, We or the third party service providers may use the data to contact you about products and services that may be of interest to you.
Any data that you include on your profile may be shared with the third-party corporations who are listed on our Platform and whose products and services you wish to procure. The third party organisations may use the data that you provide to give you better customer services experience.
We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others.
It is possible that we will need to disclose information about you when required by law, or other legal process or if it is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service. We attempt to notify members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency.
We keep most of your personal data for as long as your account is open. We retain your personal data while your account is in existence or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. We will retain your information and keep your profile open until you decide to close your account.
We reserve the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.
We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning your account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
You can contact us or use other options to resolve any complaints. If you have questions or complaints regarding this Policy, please first contact us online. You can also reach us by physical mail. We will employ all commercially reasonable efforts to address the same.